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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dan Towers

Dan Towers

April 18, 2025

5  out of  5
rating by Dan Towers
"There is really only one reason I continue to utilize this specific office/ this specific insurance company…. That reason is because of one person in that office; the acknowledgment, genuine understanding, time/energy dedication, the patience she present, the engagement she provides when I call in with my strange insurance questions. Debbie/Debbie/Debbie !! Accolades so deserved! Always smiling and so attentive, always very helpful. That is knock your socks off CUSTOMER SERVICE!!! Thank you so many times Debbie, I appreciate you!"
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Jacquline Derby

April 12, 2025

5  out of  5
rating by Jacquline Derby
"Friendly, helpful, and knowledgeable agents. Helpful tips to help you save money."
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Tracy Wedgeworth

April 3, 2025

5  out of  5
rating by Tracy Wedgeworth
"The service was top tier. The process was easy to transition to them. I have tons proper insurance for what I need and is excited about the price. I couldn’t be more happier."
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Peggy Keller

April 2, 2025

5  out of  5
rating by Peggy Keller
"I have been with State Farm for over 40 years and with Ted Townley for almost that long and I could not ask for a better insurance team! Debi is always kind, informative and above all incredibly helpful in every single situation I find myself in. I have had my car and renters insurance with them and they have never disappointed. I feel like they always have my best interest at heart !! I love this team!!"
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Shaunda Lewis

February 26, 2025

5  out of  5
rating by Shaunda Lewis
"This Insurance Agency is top tier. Trent gave me Excellent customer service. He was so attentive and understanding. Highly recommend this agency."
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Linda Thacker

February 7, 2025

5  out of  5
rating by Linda Thacker
"Ted Townley has been my State Farm Agent for more years than either one of us will admit. I trust Ted and Debbi to provide the protection and answers I need. Debbi is quick to respond to my requests, no matter if the information is something I should already know! I appreciate the team and their professionalism."
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Morgan Heeter

February 7, 2025

5  out of  5
rating by Morgan Heeter
"My family has been working with this State Farm Insurance Company for as long as I can remember and they have always been very reliable and trustworthy. The staff are incredible and super friendly. They are an amazing company and I would recommend them for all of your insurance needs!"
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Quinn Lee

November 10, 2024

5  out of  5
rating by Quinn Lee
"Trent was kind and professional whenever I spoke with him! He was so helpful when I needed renter's insurance."
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Elyse Quinn

October 17, 2024

5  out of  5
rating by Elyse Quinn
"Ted, Debbi, and Trent at the Ted Townley State Farm delivered the upmost professionalism in their service to me. I especially appreciated Trent’s genuine care when I was explaining my situation. He was clearly trying his hardest to deliver the best solution for my specific problem rather than just offering the easiest one for him. I have lots of respect for this agency."
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desia goodgame

October 1, 2024

5  out of  5
rating by desia goodgame
"It’s an honor to be a client of Ted and his team. Very caring and considerate people that always take the time to make sure your insurance needs are met. I would recommend them to anyone."
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tristan

August 22, 2024

5  out of  5
rating by tristan
"Appreciate Ted Townley and his business. Great people."
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Vu

August 19, 2024

5  out of  5
rating by Vu
"Ted and his team are fantastic"
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Terri Vu

June 24, 2024

5  out of  5
rating by Terri Vu
"I am so grateful for Ted and Debbie! They are always ready and willing to help when I need them."
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Natalie King

June 20, 2024

5  out of  5
rating by Natalie King
"Super thankful for Ted Townley and his continued investment in the community."
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Tom Higdon

May 14, 2024

5  out of  5
rating by Tom Higdon
"Ted, Debbie and everyone here are absolutely fantastic . Great service"
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Rhea Proffitt

March 27, 2024

5  out of  5
rating by Rhea Proffitt
"Trent was wonderful and answered my questions. I insured both my house and my mom's."
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Jenny Waltman

January 31, 2024

5  out of  5
rating by Jenny Waltman
"We value our longstanding relationship with Ted Townley's office and their ongoing support of Grace Klein Community. They love Jesus and care about the people of Birmingham!"
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Michael Fuller

February 3, 2020

5  out of  5
rating by Michael Fuller
"Always professional, personable, and helpful!"
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Jason Copeland

August 16, 2017

5  out of  5
rating by Jason Copeland
"Ted is a great agent and has been very helpful to us!"